What is Chatbot & How to design WhatsApp Chatbots
Chatbots are part of omnichannel communication platform. Chatbots maintain a conversation with a user in natural language, understand the users intent and send responses based on the organizations business rules and data.
What is Chatbots
Chatbots are simple computer program which uses mobile application, messaging app, chat windows to communicate with customers for repetative tasks using AI, NLP & ML.
How to design WhatsApp Chatbots
We provide our customers ready to build tools & live online platfor which enables you to design your own chatbot without any programming knowledge. You dont need to spend huge amount on developing your own chatbot.
Know more about WhatsApp Chatbots
We provide you online user interface to make your chatbot templates, design features, set menus, make updates etc. We use AI and integrates it with your software or backend with simple API in your system.
How Chatbots benefits
They are fast in communication hence gives instant results, our platform provides you convenience and helps you in brand positioning.
Services
Setting up WhatsApp Chatbot process involves 1) connect with WhatsAapp API partner to purchase their suitable plan for Whatsapp Sending, 2) Apply and get the WhatsApp Business API by finishing legal procedure at WhatsApp end (we will assist you in this), 3) Buy suitable plan from us for online interface and build WhatsApp Chatbot with our ready to use templates & many other tools
Chatbot Building Process -
Step 1:- DEVELOPING CHATBOT
We understand your business & its requirements. We align them
with our ready to use tools by using past cases and build a
customized chatbot for you based on the functionality required
or identified.
Step 2:- TESTING, TRAIL & TRAINING
Once the Chatbot is developed, templates are aligned, system
in connected & integrated we extensively test it to answer all
the users queries.
Step 3:- ROLL OUT
After step 2
is finished and we are confident of rollout the chatbot is
then engaged with the customers on the WhatsApp channels for
usage.
We provide platform to easily create chatbots for all your business needs
Different than live chats and other bots -
We use most advanced AI, NLP, ML & Sentimental Analysis.
Some of the major advantages of our service :--
No coding
involved. No prior knowledge of coding is required.
Very easy
to setup in minutes.
Text + Voice based.
Ready to build
dynamic responsive templates.
Omnichannel ChatBot
Seamless
Integrations in many ERP
Agency & Reseller dashboards. We
also offer our service to Developers.
Multi-lingual (50+)
languages
Multi-use case Chatbot Creation
Scalable
Technology
Affordable
Many purposes - one solution CHATBOT
Type of Chatbot to
develop depends upon what you required & its purpose.
Flow Chatbot Builder - When No Data Available
FAQs Chatbot Builder - When Little Data
Available
Conversational Flow Chatbot Builder
- When More Data Available
It all depends upon you to
design the Chatbot in our platform accoding to your
requirements.
Chatbot can be used to fulfill following purposes of any organization:--
As a Lead Generation
Tool
Collecting Customer Feedback
Conducting Survey
Providing Chat Support
Taking or Giving Appointment
Asking
for Suggestions
Handling Enquiries
Interactive Landing
Pages
Features
Any new technology allow us to challenge old assumptions & beliefs, and builds new rules of market and competition.
Ready to use platform with template
Success of any Chatbot depends on the level of engagement it creates, customise or personalize reply it gives & its problem solving capability.
- Ready to use, industry specific chatbot templates is the main advantage of our user interface platform. We have many conversational templates pre build and ready for use, related to your customer service or sales, lead generations requirement specific to your business types or idustial sector. You just have to select which templates are useful for you, add some information, answers, input values and design conversation with your prospective visitor from his point of view. A detailed step by step guide is provided with live support from our end for establishing your chatbot conversation templates. For any query, support you can just get in touch with you.
We provide truly conversational chatbots
An engaging exchange of information improves customer experience. As digital businesses has moved forward from experiment to mainstream, customer communication has become core centre.
Easily Create a Chatbot Flow Map with our platform. A flowchart is a diagram which represents actions and steps which follow in a logical and sequential order. Rule-based chatbots use conversation flows carefully designed flow maps which take into account all possible conversation outcomes. Within the flowchart, there are arrows and special nodes which affect the direction of the flow with specific conditions. You can use one of the available Chatbots to get the right flowchart templates and customize them. In the chatbot editor, you can also start from scratch to easily create a decision tree template and fill in the blank messages.
Integration with all major communication platforms
You can use any API - WhatsApp, SMS, email, Voice, RCS to get connected with Chatbot.
- You can connect Chatbot with Salesforce CRM, Zendesk or
LivePerson, Microsoft Botframework, IBM Watson, Amazon Lex, Google
Dialogflow, Cisco Mindmeld, Website chatbot, WhatsApp Chatbot,
Blog Chatbot, Facebook Messenger Chatbot, Mobile app Chatbot.
Integrate our Chatbot with all your favourite platforms right from google sheets to over 130+ CRM softwares with Zapier integration and directly to FreshDesk, FreshSales, SalesForce, Zoho CRM, Hubspot etc.
Why are chatbots steadily gaining attention?
Catch consumer on their most preferred communication platforms.
In todays world of mobile messenger domination - Mobile messengers such as Facebook Messenger, WhatsApp, WeChat and other have become the preferred means of communication on mobile devices. Texting & Chatting with rich media communication involving images, videos etc has emerged as the communication medium of choice for todays smartphone carrying generation. This has created a new trend in the industry which want to tap the market consumers on its most engaged conversational platform.
Our Clients Portfolio
Our platform eliminates chatbot building
complexity and helps you to build the best possible messaging chatbot
for your customers. We provide robust technology with unlimited
administrative features and enterprise-grade security to comply with
regulatory mandates. Our Chatbot development platform enables you to
publish your chatbots easily to mobile devices, web apps, ERP, CRM and
chat services such as Facebook Messenger, Snatch App, Skype, Viber,
Line, WhatApp, Email and other popular channels via API. Some of the
following industries are utilising the power of Chatbots for
communication within their domains.
Customer Service -
Retailers, Call Centres, Insurance, Travel Booking, Telecom, Utility, B2C, B2E, B2B
Financial Sector -
Retail & Private Banking, Fintech, Asset Management, Market Data, B2C, B2E, B2B
Hospitality -
Productivity, Internal Tools, Employee Relations, Bar, Hotel, VIP Concierge, B2C, B2E, B2B
Insurance -
Account Updates, Virtual Assistant, Track Policy Updates, Care Advice, Manage Digital Claims, Provider Searches, B2C, B2E
Airline -
Booking Process, Automated Customer Service, Real-Time Promotions, Activity Notifications, Travel advices, Real-Time Support, B2C, B2E
Information Technology -
IT Service Management, Report Incidents, Self-Service Support, Remedy Technical Issues, Collect Network Data, Report to IT Staff, B2C, B2E, B2B
Government -
Gov-Related News, Conduct Polls, Housing Services, Civic Engagement, City Info Request, Public Health
IoT -
Smart Cities, Connected Cars, Smart Devices, Heart Monitors, Smart Homes, Wearables, B2C
Education -
Student Ratings, Spaced Interval Learning, Teacher Assistant, Automatic Essay Scoring, Course Assessment
Brands -
Artists, Media, Publishers, Sports Team, Event Assistant, Entertainment, B2C, B2E, B2B
E-commerce -
Shopping, Product Info, Personal Shopper, Food Delivery, Business Purchases, B2C, B2E, B2B
Healthcare -
Patient Portal, Virtual Caregivers, Scheduling Assistant, 24/7 Support, B2C, B2E, B2B
Pricing
For detailed pricing & plans please
click here to download our commercials.
You
can get in touch with us for best deals and custom requirements
related to your business.
Call or WhatsApp on 91-9730250422 or 91-8600041446
Frequently Asked Questions
We try to answer some of your regular queries. Fir details, please get back to us.
Do I need to know how to code?
Nope, using our platform & tools one can easily build a chatbot with few clicks and no coding knowledge.
What if I want more Bots/Chats in my plan?
You can always contact us at regarding any sort of custom requirements which are not in your plan
What integrations does your Chatbots have?
Our Chatbots can be integrated with Zapier, Google Sheets, Tawk.to. & more than 7+ CRMs and more under development.
How does WhatsApp integration work?
You can redirect your website visitors to DM (Direct Message) you with a default message directly from our platform with a single click.
What does dynamic question type mean?
ChatBot can fetch the response from external sources like your own backend or 3rd party APIs to show dynamic data which then can be pushed to message recipient.
Can I change my plan later?
Yes, Once your current plan is expired you can upgrade or downgrade as you wish. Although, if you wish to change before your current plan is expired, your previous plan will be revoked and you will be put in a new plan.
What is your refund policy?
Currently, we dont offer any refunds as we have a FREE trial to see the bot performance before subscribing to the paid plan.
Contact
Contact us via WhatsApp, Phone or eMail. We are
always available to make your dream success.
91-9730250422, 91-8600041446
Our Address
Head Office:-
Universal Web Technologies,
3rd Floor, Sukhkarta, Mangaldeep Colony,
Manewada Besa Road, Nagpur, Maharashtra
India Zip - 440027
Email Us
123eworld@gmail.com
dlt.universalweb@gmail.com
Call Us, Whatsapp
91-9730250422
91-8600041446