Integrate WhatsApp Business API into your customer engagement strategies.

Conversational Engagement made simple.

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Full-featured, extensively documented WhatsApp Business API

Start sending & receiving messages through a simple HTTP-based API that works in any programming language and it is easy to integrate in any CRM or CMS.

WhatsApp API Code examples in 10+ languages:--

Easily integrate the API in minutes with ready-to-use code examples that can be used in any existent software. No SDK required. No dependencies.

WhatsApp API integrates easily in following languages:--

JavaScript, NodeJS, Ruby, Python, PHP, Java, C#, Go, Swift, cURL, HTTPie, Objective-C .... and many more.

WhatsApp Business API helps in:--

Send PDFs, documents, spreadsheets, slideshows and more, without the hassle of email or file sharing apps. You can send documents up to 100 MB, so it's easy to get what you need over to who you want.

Marketing & Communication made better:--

Use WhatsApp Business API for unified experience for Website, Whatsapp, Blog, Facebook Messenger And Mobile Applications. Create omnichannel communication platform.

WhatsAPP BUSINESS API

WhatsApp Business API allows medium and large businesses to get in touch with their customers worldwide.

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Easy API integration in CRM, ERP

To give businesses a scalable solution that they could adjust according to their needs, Facebook introduced the WhatsApp Business API - application programming interface which allows businesses to receive and answer unlimited WhatsApp messages from their customers. Businesses integrate the WhatsApp APIs endpoint to their customer communication software CRM or ERP or connect to their database so as to generate dynamic queries.

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Session Messages or Template Messages

Through WhatsApp Business API you can send messages to people who (1) have already sent you a message or (2) have actively consented to receiving WhatsApp messages from your business. You can reply and converse with all those who have already sent you a message for 24 hours since last conversation though SESSION MESSAGING. After 24 hours of service window of last conversation, what ever you will communicate will be called as TEMPLATE MESSAGING. A user must first consent to receive messages in WhatsApp by opting into them via a third-party channel. This can be any channel your business uses to communicate with people today your website, app, email, SMS, retail location, etc.

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WhatsApp Session Message:

WhatsApp Session messages are any messages sent and received in response to a user-initiated message to your application. A messaging session starts when a user sends your application a message and lasts for 24 hours from the most recently received message. You can wait for users to message your app, or you can send a Template Message (above) to invite the user to respond. See below some common examples of how to invite users to message your app. WhatsApp does not charge any fee for sending such messages.

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WhatsApp Template Message:

Pre-approved message templates for outbound alerts like delivery updates and booking reminders. They cannot be used for promotional purposes and are manually verified. You must use a WhatsApp Template Message if more than 24 hours have elapsed since the user last responded to you. Any other type of message will fail. WhatsApp charges a fee for sending such messages.

how to Set up whatsapp business api & benefits

Process & Benefits of using WhatsApp Business API as communication tool:--

Steps involved in setting up WhatsApp Business API:--

Creating a business profile - Register your business on WhatsApp Business with all information for your customers like your address, business description, email address, contact details and website etc.

A Facebook Business Manager account - A verified business

Register your WhatsApp Business API client:- Create a catalog to showcase your products and services.

Check WhatsApp contact lists:-- Organize your contacts or chats with labels, so you can easily find them again.

Send messages to customers:-- Connect with your customers easily by using tools to automate, sort and quickly respond to messages.

Create and send message templates:-- Quick replies let you save and reuse messages you frequently send so you can easily answer common questions in no time.

Many advantages over any other medium:--


Increased conversion and social engagement
Reduced drop-offs as lead management process is improved
Personalised conversation on user's favourite platform.
Supports multiple languages, highly scalable & secure
Aiding right product discovery
Send notifications, updates. Improves communication
Intelligently up-sell and cross-sell products
Improve shopping cart recovery & display of products
Engage leads from Google, FB ads, Instagram & other platforms

 

WhatsApp Business API is a more advanced solution that comes with a paid model. These are the different costs you can expect:

Three costs are involved in any WhatsApp Business account set up.

  • Setup costs:-- Because the API integration is technically complex, many providers charge a one-time setup fee in addition to the monthly fee.
  • Monthly fees:-- This price is montly recurring cost till the time your account is active. Access to the API is available through business software solutions and portal hosted on secured server which we charge maintenance fees and other technical costs are involved in it.
  • Costs per message:-- For every template message that is sent outside of the service window, WhatsApp charges a small fee. This fee varies by country and monthly volume of messages sent. Check out the full message template pricing overview here.

Get idea about WhatsApp Policies for Business API

To know more on the detailed process involved in Setting WhatsApp Business API click here

Abide by WhatsApp policies outlined in the WhatsApp Business Policy

and WhatsApp Commerce Policy.

Pricing

For detailed pricing & plans please click here to download our commercials.
You can get in touch with us for best deals and custom requirements related to your business.
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